Frequently Asked Questions

Everything you need to know before booking

Common Questions

Quick answers to our most frequently asked questions

What is the minimum age to hire a vehicle? +

The minimum age to hire a vehicle is 18, although some vehicles may require the driver to be at least 21.

If the hirer meets the age requirements, can the additional driver be younger? +

No, all drivers must meet the minimum age requirements.

Are there any mileage limits? +

Mileage limits vary between models. Please contact us for more information.

Is fuel included in the price? +

Fuel is not included. At the end of the hire, the car must be returned with the same fuel level. If not, you will be billed for missing fuel as outlined in your rental agreement.

Can cars be taken abroad? +

Yes, our vehicles may be taken to European countries at additional insurance cost. Please contact us for more details.

When is the hire cost deducted? +

Hire cost may be paid on the day of receiving the vehicle.

Is there a deposit and an excess? +

A deposit of £500 is taken at booking via bank transfer and refunded after vehicle return and inspection.

Payment methods include credit card, debit card, bank transfer, and crypto.

Most vehicles have a £500 excess. If damage occurs, the deposit may not be refunded and additional charges may apply. Younger drivers may require higher deposits.

Can I use someone else's card to pay for the hire or excess? +

No, the driver must pay for the hire and any excess using their own payment method.

Do you offer Collision Damage Waiver? +

No, we do not offer a collision damage waiver or excess reduction.

What are the licence requirements? +

You must be 18+ and hold a full UK driving licence.

Still Have Questions?

Our team is available 24/7 to help with bookings and enquiries.